I made enquiry regarding a loan in January however did not accept quote amd declined all and sundry. In July I noticed an amoutt being deducted from my bank account by Direct Axis in the reference. I began enquiries and was sent on to Hollard as being responsible for deductions. This was confusing ...
I recieved SMS spam from Direct Access even though registered on the Nationaloptout database for some time now. Ironically, the SMS had a 'stop' option. When I replied to this SMS, the system returned a SMS informing me about Nationaoptout. Please get your systems in place and/or comply to the code ...
A VERY VERY BIG thank you to Tamryn from Direct Axis. I applied for a loan through Sanlam and was fortunate enough to deal with her. From the get go she was professional and on the ball with my application. There was a problem with the systems at the time of my application, and still I received 2 ...
I have phoned this company 5 times today to rectify my initials. On my statement it shows that my initials are AA and it is only A. they tell me that they cannot change it. This is absurd. My bank tells me that I am trying to force a document onto them because the statement shows two initials ...
Trudie went the extra mile to give excellent service, I have absolutely nothing to complain about. Thank you Trudie ...
My account needed to be reset. I have been dealing with 4 different people who all promised to assist me and who said that they would call me back. Never happened. I have had to call back each time. The matter was referred to a different team leader each time but nothing. I have received no service ...