Despite settling my Direct Axis account, the account still reflects as active, (complete with a negative balance, presumably the interest) on my FNB profile. This is shoddy service, and whilst Direct Axis promises to 'have your money in your account within a very short period, it is baffling to ...
I accepted the offer from Direct Axis for an increase on my loan as I am an existing customer and everything was telephonically finalized last week and Thursday 07/11/13. As an after thought after my acceptance of all their terms, etc. the lady that I spoke to said she forgot to tell me they need a ...
Lisa was to phone me back at 2.30pm to complete my application. Jeenifer phones me back at 10 to 3 so already my back is up as i cannot discuss salary and the like whilst at work. Jeniifer asks this and that - which Lisa HAD ALREADY ASKED!!! TALK ABOUT A WATE OF TIME!!! THEN: she tells me that as i ...
I have a loan with Direct Axis (DA). I was unemployed from April 2011 until now. I have previously informed Direct Axis of my situation and made a payment arrangement until October 2012 there after I could no longer afford to make any payments. Direct Axis has since listed me without informing me ...
Good day. I have spoken to Janey and i did send the 2 bank statement where the money was deducted of. On the tuesday a lady from your company called me about my account and i said to her please change banking details and we did. So the money for the loan went of twice last month. On the new and the ...
My debit order was not deducted as my salary was 2 days late. I told almost 50 of the consultants please send me a statement via email with banking details so that i can pay the installement. everyday, the whole day a different consultant phone me to tell me i am in arrears. every time i tell them ...