I was contacted by Diners Club last year to open a credit card account with them. As I travel a fair amount their lounge benefit was something that appealed to me. I was told by their telesales person that the ONLY condition attached was that I needed to use the card ONCE ANNUALLY. I've just got my ...
I have been battling to close my account since 20 Aug 2012 and I keep getting invoices and debit orders going through my account. After contacting the Diners Club number last year, they asked me to send a mail to [Email Removed] to close the account, but this didn't seem to help. When I received a ...
I wrote a report on the 25th April " No repect for clients" Michelle from Diners called and informed me that the amount of ZAR 175.00 was credited to me (this was on the 30th April) and the remainder of the ZAR 199.99 will be done on Monday and she will call me on Monday. Today is ...
Diners club unilaterally blocked a supplementary card of my famiky member who is overseas. On enquiry I was told that it was not FICA compliant. There was no prior notice of this although Diners alleges they send out sms and emails since Oct 2012. Isent two emails requesting unblocking none of ...
Diners Club makes it very difficult to close an account with them. I went through such a demanding process of phone calls, faxes and emails to finally get it done and it took so long that Diners Club had managed to charge me their annual fee. In January 2013 I instructed Diners Club to close my ...
I made a request for my account to be closed in March (27th or 28th, they should have a record as all calls are supposedly taped!) The consultant stated that since there was a balance of ZAR900.00 odd, that after I pay, I should send a mail, so I did this and sent through a mail to close. Mail I ...