Approx 2 weeks ago i called your new applications call centre, to apply for your merchant services. the guy mentioned that he would get a lady to call me back - which to date still has not occured. on same day i contacted AMEX, they gave a ref # and a AMEX consultant called the next day. last week ...
Our major client Mr C.A. Stanley - CEO Castech Group: Is extremely disappointed with the courier/delivery service Diners Club Card are presently using. They are totally incompetent. After making arrangements with him Friday last week to deliver his Diners Club Card today (Monday 24/06/2013) He has ...
I have called them about four times to block acceptance of their cards but they blame the second party and the second party blames them. I don't care who's fault it is I just want it sorted out ...
[Email Removed] is a black hole. It is impossible to cancel a Diners club card. After repeatedly sending an email to their [Email Removed] I am not sure if the card has been cancelled. The call center requires it in writing and tell you to send it to the mentioned email address, however, no ...
6 months after travelling, I am charged for entering the premium lounges at airports (this was originally used as one of the selling points of the card!) and then once calling am then told to go have a look at the small print which is a link not even remotely near to the very large advertisement of ...
I sent an email almost two weeks ago, asking why I was not asked if I would like to renew my diners card or not. I then got a response where the person asked for my ID number. I have not received a response since. I can't believe it takes two weeks to come back to me to tell me the excuse for not ...