After an accident and logging a claim at Dial Direct, I received my bakkie back from the workshop, it was not fixed properly, i logged a complaint at Dial Direct and Phindile Sithole responded to my mail the same day - 2013/08/20. She advised me to take the bakkie back and arranged everything. On ...
Hi, I had someone drive into me on the 6 AUGUST (month ago) ans i have been to have my car assessed as well has got 3 quotes and sent in all document needed. I have called in 4 times to get passed to person to perso, With promises Shaun will contact me back. STILL no response. so frustrating! ...
There was no booking available for saturday, however assessor and Tanya De Wet managed to squeeze me in. The service at the centre was very good and welcoming, Goolam also informed of the Strike in the motor industry that may delay the process. Thank you ...
Called in with a query for review of monthly premium. ...
Utterly disgusted by the level of service provided by Dial direct. An emergency call was logged on 06 Sep @ 17:29 regarding a blocked main drain. I received an SMS @ 17:31 confirming the call plus a reference number. When no further communication has been received by any one, I again called @ 18:31 ...
Someone drove into me July 2012. Still no settlement in place, premiums keep rising even though car is depreciating! No sense of urgency service to solve my claim. Consultant also said to me last year on querying my claim status, value of my claims are higher than premiums paid... is this why it is ...