Agent from Dial Direct called me and confirmed an insurance quote with them of R948.52 on my vehicle, and then i cancelled my ffw policy, and then the agent from dial direct said she was having problems on the system and she would call me back, no one called me back and i have already cancelled my ...
Hi Guys I've always had great service from Dial Direct, but Kelly Smith totally raised the bar by helping me figure out the requirements for my building insurance for my home loan. I got some confusing vetting requirements from my home loan provider, but Kelly worked through the entire thing with ...
A compliment is due for one of your call centre agents, namely a Zakir Khan [Email Removed] I called to check the process for tracker from my current to new vehicle purchase and Zakir was able to advise me in a pleasant and proficient manner, and provided me with his email address for when I plan ...
On the 22nd while traveling, I accidentally locked my car keys inside the car and phoned dial direct for help. A friendly consultant helped me by sending a locksmith agent to come help me but I had to make sure I had enough money to pay the guy and that I would claim a refund later. As asked I ...
I regret changing over to Dial Direct. We have been phoning since the 17th of December 2013. It's almost a month later and nothing has been done. My husband phoned numerous times and each time they say they will get back to you, but they don't. Dial Direct has no problems getting our monthly ...
On Monday the 7th of January 2013, I contacted Dail Direct to find out if I could claim for my property that was from the truck whiles we where moving. My claim was submitted and I had to report it to the police station, The lady who processed my claim said it was located to Zininzi. I have not ...