A compliment is due for one of your call centre agents, namely a Zakir Khan [Email Removed]
I called to check the process for tracker from my current to new vehicle purchase and Zakir was able to advise me in a pleasant and proficient manner, and provided me with his email address for when I plan to take delivery of my new vehicle for the letter to the dealership and update to my policy.
Calls to the insurance companies are made painless when you have agents like Zakir to assist.
Thanks for the outstanding service and going the extra mile :)
A Happy Dial Direct Custome
0 comments