A day before I discovered a water connection leak, I had and cleaned out my bath tub and resealed with silicon. It looked like a brand new bathroom. I called Home Assistance number to report a leaking water connection. Dial direct was brilliant tin getting someone out promptly. The outsourced ...
I had called into dial direct on the 20th December 2012 to cancel my policy because my excess was high so i sought to find an alternative insurance company. The consultant i dealt with advised me that the instruction for the debit order had already been sent to the bank of which i understood, then ...
I have a supplementary policy to cover for minor dings and dents. I call to register a claim and ask about the process. First I am told to get 3 quotes (keep in mind that the claim limit is R2250 - seriously, how much difference in price can there be). When I say I do not have time to get quotes ...
Frederick Sefolo is a great asset to Dial Direct. I just wanted to say keep it up and stay as sweet as you are. Your client liaison is spectacular!!! ...
I am a new customer and claims (dial direct) were so helpful from the onset. I only got my insurance yersterday and the first thing the claims lady asked (Nisha) was to ask if I was ok. I was very happy with the service from the start to the end. When I arrived even the security was helpful and ...
With all the bad service one receives these days, I'm always pleasantly surprised by Dial Direct's staff. Today I spoke to Tshepiso and Cheryl about different queries and both ladies were very helpful and informative in not only offering me a good deal, but also advising me on certain procedures. ...