I needed to make some changes to my policy and Charity took my call. She was helpful in every way possible and definitely went the extra mile sorting out my policy to my satisfaction. It is wonderful to be able to call on a company giving customers the service that Charity did. Hope that if I need ...
I phoned to complain about increase in my monthly premium, at the end of call they reduced my premium by R400! After just 5min on the phone. Tx DialDirect. ...
Dial Direct forced us to use this Panel Beaters (Jocks Auto Body) and did not give us the chance to submit other quotations. (Jocks Auto Body did not do good quality repair word) Dial Direct was phoned numerous times and asked to follow up with the Panel Beater and to help in addressing the issues. ...
Dial direct debited and increased my premuims without my concent, no letter or email was sent, no one contacted me with this regard, and i had not known anything until i saw my sms for february paying my account, This is surely illegal as i am a good customer and i pay my account to dial directly ...
Hi Ahman was my claim consultnat and he handled my cliam very efficiently and I was paid out There was also a problem with the car rental which I had to return within 15 days but my policy states that I have a 30 day car hire and he rectified the problem as my vehicle is not repaired as yet Well ...
Glen was a very nice assessor and explained everything going on with my car. he explained what will be happening as soon as the full assessment is done and where all my parts will be goiung. glen helped with what my insurance will do and moost likely say but its a waiting game now. he will contact ...