My phone was damaged due to accidental liquid damage. I submitted my forms and Dale followed them up personally. His feedback was on time and I received my new phone on the same day. Thank you very much Dale. You have given me the best service that I have ever received from Dial Direct. Regards ...
A lost ring which was insured was dealt with by Terri Wilson of Dial Direct. Constant feedback via e-mail and information required from my side were given. Claim processed and finalised within 2 working days from initiation. Seamless, hassle free attendance by Terri Wilson made the process more ...
I would just like to say a HUGE thank you, on behalf of my mom, for the wonderful gift from Dial Direct. A gorgeous bunch of flowers and a gift card arrived at her house yesterday with a card thanking her for being a loyal customer. Tis is such a wonderful and unexpected surprise. The card was sent ...
I have been a client to Dial Direct for the past 8 yrs with 1 claim of a windscreen and now my car was involved in an accident on the 11th Feb 2013. My cousin was driving the car on that day and was bumped by another vehicle from behind and his not the regular driver which I am. I am very ...
In November last year I found that DD did not cancel my policy with Mutual & Federal, as promised. They requested the recording of the initial telephonic discussion to start insurance with them and confirmed that i was promised this by the consultant. this meant that I was double ensured for ...
I would just like to thank Dial direct for settling my claim so quickly. I submitted my claim on yesterday for my phone and received feedback today that my claim has been approved and that i will be receiving my phone during this week still. Thanx so much! other insurance companies have lots to ...