On Monday the 18th of November I called Dial Direct to let them know my BMW would not start as we had a flood in Somerset West 2 days prior and my car was flooded. They then sent a Tow truck to pick my vehicle up a day later. I then waited an entire week and no one called to let me know what was ...
I have Dial Direct Comprehensive House and Car Insurance policy, which I have been paying for over 4 years now. My vehicle was broken into some 3 weeks back and they my gym bag with all gym related goods in it. The total value of the items was - R 3 100. The policy stipulates that a maximum of R ...
I would like to express my appreciation for the service from Charlene Smith when I had the unfortunate experience of a second car in need of towing and the follow up details. Charlene informed me from the start and kept me up to date of every detail since. I would love to commend her on her PR and ...
I have not even started a relationship with Dial Direct and already I have only received very bad service. I called them for a quote and they quoted me an amount. When I called to activate the policy, the amount they quoted me went up by almost a hundred rand (They could not give me a logical ...
I sold one of my vehicles and added the new one onto my policy. Tracker called me on the 06th to arrange for the installation on my new car I was informed that I needed to pay R1500 to have this done, I was never informed that there would be additional cost, Tracker then transferred me to an agent ...
I have had absolutely enough of Dial Direct. I've had a lot of equipment damage which I reported over a week ago and still the damaged items have not been collected. If my claim is not processed promptly, I will be forced to move all my accounts away from Dial Direct and will not do any business ...