I lodged a claim iro hail damage to my vehicle on 28/11/13. I was promised that someone would contact me for an assessment. I phoned again and again and was told that Global Hail Solutions would contact me within 7 working days. On the 7th day I phoned again and after shouting I was told that I ...
I was welcomed by a friendly assessor, Allan. He approached me with a smile and attended me efficiently. he was able to explain to me what i needed to me. A lady called Josephine also was helpful and friendly. i want to thank all the emplotees of dial direct for their help. i wish all the companies ...
Since my last report to hellopeter a week ago a consultant phone me and assured me my claim will be finalised last week. The so called assessor came out on the 10 of November and to date dial direct are still waiting for his report, this I found out today after 3 phone calls to various dal direct ...
After a long night of police, neighborhood watch and a million questions. I was not looking forward to phoning the insurance company to find out how much this was going to cost us. But i was greeted by Riyaaz Arendse, who was very helpful and chatty and made we feel very comfortable talking to him. ...
Earlier this year I was informed that I would receive my Bucks back Bonus in 2014, for not claiming in 4 years. Today I called to ask exactly what the amount is and when I would be paid out. Then they informed me that there was a late payment and the bonus was restarted to 2017! Even after the ...
Why is Dial Direct putting 15 incident against my name?? I have been a dial direct customer since 1 Dec 2010 . This cover included my cars as well as my home contents in which I specified certain items. The reason for me contacting the Ombudsman is as follows: Dial Direct "punished" me ...