Faizel Omar assited me with my current premium at Dial Direct. He was very helpful and his service was excellent. He is a very friendly guy and gave me the information that I needed to know. ...
I would like to commend Ryan Kisten of Dial Direct for his excellent handling of my insurance claim. After submitting my claim on their website I was contacted immediately by Ryan and my claim was dealt with in a very professional and sympathetic manner. Ryan kept me up to date via phone calls and ...
I CALLED INTO THE CALL CENTRE, ASKING TO BE ASSISTED ON RETRENCHMENT CLAIM, I WAS MADE TO WAIT FOR OVER 30 MINS ON THE LINE, WHILE BEEN TRANFERED TO NUMEROUS DEPARTMENTS WITHOUT HELP, EVENTUALLY THE RETRENCHMENT DEPARTMENT ASSISTS, BUT TILL THIS DAY I DID NOT RECIEVE THE EMAIL WITH THE CLAIM FORMS ...
I was happy with the service received fro the call center. ...
I had an attempted of my vehicle, because it would not start and had been moved it was impounded by the SAPS. This was reported to DD the following day 28 March 2013. Seven weeks later I still do not have my vehicle back. It took 4 weeks before I got a hired vehicle (icl in policy). Always have to ...
I have been with this bunch of clowns for the past 5 to 6 years now and really have had enough You get promised that they will phone you and then yet again you need to phone them all the time to follow up Quick to take your money but never Pay there is alwys a story on why they will not pay I have ...