My car was three weeks ago, the incident was reported immediately and the claim registered. I was told that it would take 5 to 10 working days to fully settle a claim - it has taken 3 weeks and the payout is still delayed. I've had to take leave from work and it has caused me great inconvenience. ...
Our fridge was damaged around January/February by lightning. Since then we have been up and down with the repairer but same was never properly repaired. It actually exploded after one of the so called repairs. Defy came out yesterday and confirmed that it is a write off. No one has phoned ...
Great attitude. encredible patience but also knowledgeable. prompt response to query. well done. ...
I would like to compliment Leon Smit for the good custumer services he gave me. He negotiated good discount on my premuim and i am really happy because i almost change my insurance and go to another insurance company. He advised me on how is goes and he is very friendly and respect customers. Its ...
Thanks Zaheer Darries from Dial Direct for the awesome service you gave me, helping and explaining the terms and conditions and all the that i needed to know. you have made my day ...
I was interested in signing up with dial direct for car insurance. I spoke to Jenilee Whittaker who made it a point to state that Dial Direct received the consumer service award 3 years in a row and she appeared helpful at first... that was until she got my banking details. The phone cut before we ...