I received a letter from Dial Direct - increasing my car insurance. I phoned and spoke to Ashley Moodley telling him that there was NO way I could afford the huge increase. He calmed me down and in a few minutes he was able to bring my premium done to an amount I could afford. He was helpful - ...
Insurance companies have a revolting habit of sending out increase letters each year, which are system generated. Mine this year was 23% increased, which I find unacceptable. Thanks Ishraad for being patient through the conversation and doing the manual review. ...
I recently took out cell insurance with dial direct, the sales agents told me that i would recieve my policy documents the next afternoon, to date i have not recieved it.i have made numerous calls to customer care and they keep promising me that i will recieve the docs, bt that has not happened.is ...
I am insured with Dial Direct and I was involved in an car accident on the 14th of may 2013.The insurance took my car to their storage, I received a call from them to say they are going to Write off my car because is badly damaged, Today i received another call to say they will fix my car. I no ...
I received my new premium, and of course I was unhappy with it. I phoned the call centre and Nicole very quickly put my mind at ease that an unhappy customer will not be ignored. She promptly offered me a new reduced premium which I gratefully accepted. Thanks Nicola and Dial Direct. You've proven ...
Got a brilliant reduction on my current premium with a smile. I am very happy about to at least have a saving of R200 per month on my current premium. ...