Queeneth was very helpfull and polite in updating my Insurance Policy.by far the friendliest service i've received to date! Tahnks 'Queen'! ...
Delano called me upon receiving request from me. I needed clarification on the renewal of my policy and he immediately set me at ease with genuine knowledge. This is something that is hard to find in call centres in South Africa and he was such a pleasure to work with! Congratulations also to DIal ...
In October of last year my car was hit by hail, and how. Dial Direct came to my aid and were so helpful... Their panel beater wasn't the best the car was more in than out and the workmanship was 3rd world. In between the ins and outs I drove the car through a rain storm to find out my windscreen ...
I had an accident early in February. Dial Direct as my insurance handled the claim which was then assigned to Nkululeko Xulu. I am happy to report that Nkululeko went an extra mile to make sure that I got a courtesy vehicle while my car was in for repairs and even moreover made sure that I never ...
I would like to thank Siyanda for the kind assistance he gave me yesterday, explaining to me how Dial Direct's system works, giving me advice and just being very very helpful when I enquired about car insurance. Kindly let him know that his telephone manner and the way he conducted himself is ...
Wendy recently assisted me with an insurance claim, She was very efficient and went the extra mile in ensuring that my insurance claim was carried out with ease as this was a very stressful time for me. She was able to assist me and give sound advise where necessary and gave me frequent feedback so ...