Report on bad workmanship The Hot water cylinder installation in the following attachment is an example of bad workmanship. The work was done by an accredited vendor that was dispatched from a well known household insurer namely DIALDIRECT. The HWC was installed approximately 2 years ago and for ...
We have asked the repairer to send our bakkie to us as the excess and repair cost is ridiculous. We will repair it ourselves. Upon delivery and when we wanted to start fixing we noticed parts from our vehicle that has gone missing, we have contacted Zama over and over again, have asked her and left ...
I WAS SHOCKED WHEN I CALLED DIAL DIRECT TO CHECK IF MY POLICY IS UP TO DATE.I WAS ASKED THEM IF MY EXCESS IS STILL R2500.TO MY SUPRISE THEY TOLD ME IT HAS BEEN INCREASED TO R8000.I WAS NEVER EVEN INFORMED ABOUT THIS CHANGES.IF IT HAPPENS THAT I GET AN ACCIDENT WERE ON EARTH WILL I GET R8000? WHEN I ...
BEEN WITH THEM FOR 3 YEARS, WAS IN ACCIDENT THEY GOT EXCUSE NOT TO PAY OUT MY CLAIM (3 MONTH GAP IN 7 YEARS WAS NOT INSURED BY THEM THEN). THEY SHOULD HAVE CHECKED WHEN THEY ACCEPT YOU AS CLIENT! THE DIFFERENCE IN PREMIUM WAS R20 PM. AFTER THIS, NOBODY PHONED ME TO UPDATE MY POLICY THAT THIS DON'T ...
Although he couldn't retain as a customer, he was very pleasant and professional... He tried very hard to retain me as a customer. He knew exactly what he was talking about, excellent customer service skills. ...
Good day, I trust that you are all well on your end. My major debacle is that my insurance dial direct does not want to pay me out for write off on my vehicle. My premium is up to date the accident happened on the 28th Of June 2013 at 6 in the morning. they towed the car but refused to pay me due ...