I logged a claim for a laptop and camera that was accidentally damaged when it was knocked of the table by my 5 year old son. The agent agreed that it fell under home content and arranged for the items to be collected on 13 December 2013. On 27 December I received an email to rate their service, ...
Last year when Dial Direct put up their prices, I called in and got the price reduced. Now, Dial Direct has done it again. Notification came during the holiday season... who wants to be bothered about it then... but now I wondered, lets get an alternate quote on line by Hippo and low and behold, ...
When we got my Wive wedding ring we pay'd R5000 for it as soon as we added it to our insurance I was advice to add a little more on it as it was a specified item because it will cost more in a couple of years time. So she lost her ring somewhere jumped trough all the hoops and lodged a claim at ...
I have a minor bumper bashing with a taxi and need to get it repaired. It going to be more expensive than my excess so I decide to log a claim. I have a couple of little scratchs on my car which I think would make perfect sense to have repaired at the same time. Just normal wear and tear type ...
I have been trying to get hold of Dial Direct's Call Centre to change beneficiaries on my policy. But no-one were able to help me. When I spoke to Wayne, he promised that someone will phone me back. He was very helpful and they phoned me back soon thereafter. The policy is now sorted out. Thanks ...
Good day, I have left a message on the online email and got a reference of 1110276045 . I got a confirmation email saying I would be contacted within 24 hours but I have not spoken to anyone one. It's possible that the missed call I got was from Dial Direct but one cannot always take a call and if ...