We placed an online order for a Serta Castor Pocket mattress on 29 December 2012 (part of an insurance claim). It being the end of the year, I didn't expect a response in the advertised 48 hour window. However, nearly two weeks later we only received a call that someone would contact us.By the 18th ...
Hi Peter I told Facebook you are simply the BEST!! But here I am again with a complain! On 17 Jan 2013. Order No 2204 I ordered a double bed from above Co. They promised a 3 day. Delivery. a Lady phoned me the next day told me it is out of stock I told her I need the bed this weekend, and they must ...
Hi I lay-byed a bed, and later decided that I won't be able to afford it. I advised them of my situation and I was told that the R1000 I used will be back in my account within 3days. Its 2weeks now and I'm still being given the runaround im heavily pregnant I need that money for my medical bills. I ...
I bought a restonic Base set from Dial-a-bed which claimed to have orthopeadic values. However as soon as I bought it I felt that it was sagging at the edges and when I tried to complain about this, I was told that it was normal. I have had pain in my back ever since using the bed but ignored it ...
I bought a queen size bed and mattress at dial a bed in Woodmead Shopping Centre around July 2012. The bed was connected and put up by the delivery guys but with two legs missing. I went to the store to lodge a complaint hoping I would be assisted since I only came to realize that I had two legs ...
I ordered base and matrass on 7 Jan 2013. Website states they call you within 48 hours. Never happened. Delivery free after 3-5 days. Never happened. On calling DaB HQ, Wendy took nearly a day to return my 4 messages left. Promised delivery of goods THIS week. Needless to say, it is Friday and NO ...