I bought a bed on 23 January 2013, cash. When I asked when the bed would be delivered I was told Friday. Friday passed without any delivery and I left it. So I phoned Monday morning and spoke to the Manager Jumbo who told me the stock arrived but he will phone me back. Needless to say he never ...
On the 22 nd I ordered a queen king coil bed which was on special and paid for it online. On Friday i got a call to say that there was no stock and they looking for a replacement. Yesterday I'm told I have to wait another 7 to 14 days for the supplier so I said no. Find a replacement or refund me. ...
I used dial a bed's online service to purchase. After 2 days i had not received any feedback from them and i saw another add that had a cheaper product with a different retailer, i called dial a bed to cancel the order and they assured me that my refund will be in my account by friday the 25th of ...
We bought a queen Wembly at the KLD branch in Nov/Dec 2012 and paid R200 extra for delivery because we stay in Roodepoort and Roodepoort didn't have stock. The wrong base arrived (we requested the suede base be replaced by the Serta base). We opened the bed only to find the mattress is much harder ...
I bought a bed from Dial-a-bed Online department, to say the delivery was delayed is an understatement. When the bed finally did arrive it was faulty. Beginning of Jan 2013 I called their Client Services department that promised someone will be calling me back. To date no one has responded to my ...
Bought a bed and after a week still no delivery. Lodged a complaint with the call center and phoned them twice. The woman promised a response in minutes. Never heard from her again. Went back to the shop and demanded some answers. The salesman phoned his head office and could not get any of his own ...