As a previous user reported, we also unfortunately had a bad experience with the manager. He actively ignored us while asking every table next to us if everyting is in order. The one time he spoke to us (informing us our table is ready), he was rude. We don't need an apology and will just follow ...
At 18:00 I got to Colcacchio's Cavendish, asking for a table for 5. They asked me to "Wait 2-minutes" while they made up our table. After 5 I asked the manager if I could quickly go fetch my movie tickets. "No problem". Upon returning 15-min later, I had no table. The manager ...
I ate in Col'cacchio at lease 10-12 times in the last few months and always enjoyed it, now unfortunately it started deteriorating rapidly. I could not understand why they are half empty recently when all the other restaurants are buzzing till I learnt - about a week ago I was served a tasteless ...
My first time in Hermanus, went to one of my favourite restaurants for pizza and this young waiter Tinashe was so very kind and he knew how to talk to people and i absolutely enjoyed his service. The owners were also great. i love it when the owner of a restaurant is on the premises and interacts ...
Mike (25) the waiter adds R100 extra on my credit card and then runs off with my bill and the owner Arrie tells me I can do what I want he does not care, and does not care what his Franchise HQ will have to say either... Well done, I will never put foot in Col'Cacchio Monte Casino again... ...
Further to my report titled: "Emperor's - non existent service" on 8 January 2013, followed by a late response from Craig (Head Office) only on 28 March 2013, surprisingly Emperor's Col'cacchio have not bothered getting in touch with me. As the saying goes "it rots from the top ...