I ordered a mocktail drink and discovered GLASS pieces in my mouth after drinking through the straw! This is extremely dangerous and completely unacceptable!!! Luckily I did not cut my mouth open because I felt it in my mouth! When I reported this to a manager he merely apologised casually and ...
I left Col Cacchio on Friday 21 June at 18:00 and I forgot my bag, with ID, drivers licence, credit cards, cash, etc at the table. Returning at 20:00 and 22:00 to enquire if the waiters have found the bag when clearing the table, the manager and waiters said they found nothing and that another ...
After going to col'cacchio in Franschhoek I have to admit my wife's pasta was raw and was sent back, they chopped it into smaller pieces and returned the food it was half cooked this time, my pizza was ice cold and horrible. This experience with col'cacchio spoiled our day as we were travelling ...
I was at the Montecasino based restuarant on the 9th of June. The waitress spilled the entire platter of garlic and chillis soaked in oil down my back. I understand that was a mistake but had she gone to the side of the table instead of over me it would never have happened. I complained to the ...
I had my 5th year wedding anniversary dinner at Col'cacchio Westlake on the 15 June 2013. I just want to compliment the staff on their friendliness and great service. Our friends, my husband and I had a wonderful evening and we will definitely recommend people to go there for functions. Thanks. ...
I had a shocking incident where I ordered a gluten free pizza, after being a loyal supporter and never had a issue at my regular branch Benmore Centre, they did the worst thing that they could gave me a normal wheat pizza. It was only after a couple of bites that I realised this was not the right ...