I would like to thank City of Johannesburg for their good service relating to the reversing of incorrect charges. City of Johannesburg has been working on estimates for our electricity readings for the last three years. They have now started taking our actual meter readings and on our bill this ...
I have been emailing the Council at [Email Removed] for months and have not had any response. The reason I am emailing them is because the physical address appearing on my account has mysteriously been changed (without any action on my part) and I would like them to fix it. I've received no reply ...
For the past couple of years at least 4, I have been receiving my municipal account on email. SInce July 2013 I did not receive my account neither in the post OR on email. When I log in to access my account for July 2013 until November 2013, a message comes up that they are having problems with the ...
We live in Inadan AH, which is behind Kya Sands in Fourways. Whenever there is rain or thunder or both, out goes out electricity. after two years of phoning and complaining, Joburg Connect have yet to connect the dots. Obviously, something gets wet, or are exposed to the elements and therefore ...
My property was registered on the 3rd of September 2013. When I went to the council I was told that I can only close the account two months after that. "what rule is this" When I eventually got the account closed I could then get no answer on how long this is going to take to get my ...
Why does the City of Johannesburg have phone numbers or pay Call Centre staff? Are they under-staffed, are the lines down or are the staff "at lunch" all day and every day? The phone is never answered. I have managed to get through ONCE after nearly 2 hours waiting for the phone to be ...