It took me 45 minutes from 4:30 to log a call earlier today. But I did it willingly and pleasantly using my cell phone bill. I called back at 7:00 to check on what was going on, taking another 45 minutes to get through to a rather rude lady who clearly has no clue about the grids. When I explained ...
To whom it may concern, I haven't received any response nor phone call, I received a statement that I oweR3013.00. Your call centre couldn't explain the amount. Also indicated that I never received statement last year but did paid R200.00 every month. See message... As for your automated email ...
A few months ago, during the height of almost weekly water leaks in this crescent, a hole was dug on the corner of my stand CORNER OF 39 ANREITH STREET, ROOSEVELT PARK, about 1/3 of it onto the sidewalk and 2/3's in the street. During the excavation thereof a "retention" wall around the ...
Pre-termination notice put on my gate 4 days, dated a week ago, in an attempt tp resolve, I was on hold for I don't know how long, while the call centre agent tried to log onto the slow system, and then when I requested statements was told everything was down, the web, the email, and was put on ...
In April 2013 I noticed that the last water bill I received was in Feb 2013. I made a phone call to Jhb Water to find out what my bill was and was given the amount of R5286.00 and said to them that I'm not receiving my accounts can they please investigate and let me know what's happening. I paid ...
On 7 July 2013 i lodged a dispute Ref: 8001432358 over an account of R43616.70 for a private home. On inspection of the invoice i determined that the city claimed that i was using over 200 000 litres of water a month (my average being 40 000 per month for the last 10 years). They had been making ...