Last week i went in to the chubb website and wrote that i would like to cancel my contract as i unhappy with the service i was paying for. To this date i didnt get feedback up until I called their offices on Monday the 30.09.2013 and was told to write an email to Warren Furtuin. I did that and he ...
I called the Chubb customer service line to enquire as to why an additional R312 to my normal monthly premium was deducted rom my bank account. After waiting 7min and 23 seconds listening to insipid music and not having spoken to anyone yet, I called the emergency line, my call was taken and the ...
I installed a Chubb alarm in my house nearly 3 years ago and paid alarm in full up front at R12000 as did not want to enter into a long term lease or contract. Due to their excessive service charges from Chubb I moved to Bull security that operates in Moreleta Park area where I will save R200pm and ...
Debit order was returned then I made an eft payment. For three months I am being billed twice just because there system cant read the payment received. The accounts staff are incompetent. ...
I emailed again on 25 Sept to be told the following by Anthea Sedgewick: Dear Mrs. Klaasen Unfortunately the billing for the cellphone monitoring will still come off in Oct as the 12th Sept was too late to remove it. It will be removed from 1 Nov onwards. I also work 4a big organisation & if a ...
On the 16th of May I send an email to [Email Removed] to inform her i have changed my banking details. On the 17.5.13 I send another email because i did not get a response she replied the same time that all the changes was done. On the 27th of July go another mail from her to confirm the debit ...