I took out insurance on my iphone 4s in case of, damage etc through Cell sure about 3 months ago. i got confirmation that if the damage was more then the cost of a new phone, that my phone would be replaced which is the case. Then i get told that the agent that gave me the quote for my phone ...
I upgraded my phone in February and immediately proceeded to up my insurance band so that I wouldn't be underinsured for the new device. After losing my phone on Saturday the 15th of June, I was nervous about the service I would receive from Cellsure, given the number and nature of all the negative ...
I signed an insurance contract in 2010 to cover my cellphone for a value between 5001 and 7, 900 (the covered band) where the pay out will be depedant on the value of the handset less excess subject to the upper limit of the covered band. My handset was at the end of April 2013 and I followed the ...
Hi, Just want to compliment Cellsure with the fast and efficient service. Above all, I had a scenario where I was under insured, and just requested another option which they attended to so fast. They spoke to me this morning and the claim is settled already! Wow! Really happy with this service. ...
With reference to the lodged claim of 29/05/2013 for the relevant number. I had a call from your Claims Department this morning and truly I must say "Shock Horror", I have never been treated like this in my life! The consultant first of all made me out to be a criminal and insinuated that ...
I have submitted a claim with Cellsure and took the phone to Vodacare for an assesment The phone has water damage and cannot be switch on. I lost my SIM tray during the process of swapping phones. Cellsure does not want to accept the phone as they cannot verify the IMEI. I even have the original ...