My mom's phone was in December. The replacement phone that she got was not to the same value that she was insured for. she got a replacement phone (which by the way was SHOCKING!!!) and they took it upon themselves to alter her insurance band without even checking if she was happy with the new ...
I have never had such hassles with an insurance company before in my life. please please do not use these people! ...
I'm urtally shocked nd disgused as I needed help from an agent and she gave me bad attitude, nd said that I was being with her, cell sure has not being debiting my account for the past months, that lady has the nerve to tell me that I must have money into my bank account, I tell her that they ...
The vodacom insurance (cellsure) expects me to pay an additional R500 apparently for water damage. The phone has a power supply problem and is not charging. The phone has never been exposed to water nor humidity and Theres currently have no proof that there was any water damage ...
My secondary mobile was on 07/01/2013 as per the information submitted to Cellsure. I requested a response via email which I never received therefore I had to call their claims department and was told 'hello' by the agent, Jacquie Nomvuyo, I asked her if that is how she answers her calls and she ...
I recently had a phone screen break. When I went to Vodacom in Fourways, they informed me I had no insurance on my account so I would have to pay cash to fix it. I did this. Three months later I called the Vodacom accounts to ask for a breakdown of my account. I was told I have Insurance. I was ...