I WANT NOTHING TO DO WITH CELL SURE AT ALL. I KEEP CANCELLING MY INSURANCE AND THEY KEEP DEBITING MY ACCOUNT. VODACOM MUST JUST GET NEW INSURANCE COMPANY COS THIS CELL SURE IS THE WORST OF ALL . THEY R69.00 KNOWS FOR WHAT, AND HENCE THEY ARE NOT RESPONDING TO ANY OF THE QUERIES AGAINST THEM. ...
Hi, Recently, I lost my cellphone and claimed it from insurance but they rejected my claim, stating that the sim had been removed from my phone. I motivated that, when I i signed-up for insurance via their agent who called me, she did not disclose that a sim cannot be changed, also, my number had ...
I have tried calling the call center for Cellsure numerous amounts of times and I have had no answer. I am trying to put a claim in for my cell phone but I unfortunately can not do this as no one answers the phone there. I am paying a decent amount of money per month for their services and I expect ...
I took out a contract last year for an iPhone 4S. I pay R449 a month. Top up. I was advised by vodacom that I should insure it with the band 5 as if I need it replaced I could get the new iPhone as ill be paying a higher premium to band 4 which covers up to 7000.(which was only R500 less than what ...
Hi, I've had quite an unpleasant 2 weeks with your call center people. The initial individual to engage me was a James from the claims department who told me I'd need to email him with my statement for the claim inquiry in question and he promised to call me the next day with feedback, it's been ...
I have insurance on 4 handsets with Cellsure. I cancelled the insurance on 13 Feb. I have been receiving different information as to when my contract will end when I speak to different persons I have asked that I be emailed a letter stating exact dates thrice now, but am still waiting. It seems now ...