I have a Cell C contract, a Xperia S, I'm totally confused as to why this device show excellent signal but cannot do anything, I battle to browse or download anything. This is insane, why sell a product that doesn't work??? The coverage map indicates excellent coverage (Arcadia, Pretoria). If you ...
In my Cell C contract i took out two months ago it stipulates that i have insurance. When my phone was and i went in to claim they said i did not have insurance. However my contract is surely a binding document? I complained on their FB page and someone contacted me but have not followed up. I have ...
For the past month there seems to be a routing problem with Cell C to Swaziland. Vodacom, MTN and 8ta dongles are working fine and .co.sz sites can be accessed/reached. I showed with my laptop and Cell C and Vodacom dongles the problem at Cell C Ilanga Mall shop. They agreed that it seems to be a ...
I upgraded my contract on the 30/06/2013 to a Q10 and from Sunday to Wednesday I tried in vain together with my IT department & your Technical Helpline to transfer all my data (cell numbers, bbm contacts, email addresses etc) and this just could not be done. The Technical department advised me ...
I first submiteed a complaint on the 10/06/2013 on Hello Peter to which Funiswa responded to on the 14/06/2013 asking me to send all my proof of payment through which I did again as well as all the reference numbers I received. All I want is a cancellation figure on the one account which I fail to ...
I decided to swap my number to cell C The wrong phone was delivered The lady did not load my contract correctly It is a pain to try and find out what is happening because no one follows up on my mail sent to their customer care and as a customer, you suffer from bad call centre attitude and process ...