Good day Dont try calling the Cell Helpdesk - this has been the worst experience ever in my life Zanele Gulu a team leader at the retentions and cancellations helpdesk has proved to be unable to deal with any client in a professional, caring empathetic manner. She lacks customer service skills and ...
After a bad experience with a competitor, I walked into the shop and asked to be helped immediately to be a Cell C customer. The sales staff and manager went out of their way to make my day and assisted me with the transfer to them. I was kept informed about the process and had my phone the next ...
I don't have any data or network coverage where I work. I've specifically checked the coverage in the area before I migrated to Cell C. Now I have to stand on a table to hear my clients! My battery only lasts 4 hours as it's continually searching for a network. I don't receive my sms from my online ...
I open an account with Cell C 3weeks ago and I was promised that the phone will delivered within 7 working days. To date no respond. Now I am scared cause I have emailed this consultant (Gugulethu) all my important documents. I need to know what is it going to happen with those documents and I hope ...
I went and upgraded my cell phone contract and I was told I was going to pay R179 per month for it, I left enough money for it at the end of the month but they deducted more than R179, they debited R246, and again the following month they've been debiting R208 from May this year, I have contacted ...
My account in July was not paid due to me changing mt banking detail, Cell C suspend my services. I call in in Aug to have my banking details changed but I was adviced that I needed to send in a fax which I did, I did get a SMS to confirm that my details was changed. At the end of July I notice ...