My contract has expired and I went to a Cell C store to complete the forms for changing to Pre-paid. This was done in-store Cell C Kolonnade. Form with ID was faxed to them. We received a reference number from the Cell C person and was told to phone the following week to enquire about when the ...
Eventually RUTH phones me back to advise me that they cannot reconnect my line unless i get my account back up to date, then i requested to speak to the manager and RUTH gets back to me and says "My manager says he can only speak to you once your account is back up to date" What the??? i ...
I applied for a second contract on my name and it has been approved - however when i made payment on 26 June of R166 R422 to cell c on the main (1st contract) cellphone number that i have for the past 7 years, cell c contact me with confirmation that my 2nd contract is in arrears. I confirmed that ...
I would like to express how utterly distgusted i am with Cell C. They quick to cell you a contract, but when they need to deliver they get rude and arrogant towards their customers. My LG Optimus L9 was given to me without a protective cover as it was out of stock which means my contract package ...
I have supplied CELLC with so much proof to show that the megabytes i keep loosing are of course an error on their side and they have of course been playing games with me tossing me from pillar to post. in my experience the a problem reoccurs over and over you investigate and find the solution and ...
I recently received a final demand letter on behalf of Cell C requesting for payment of approximately R7 500.00 in respect of a contract taken out. I called Cell C and advised them that I never had such a contract with them. I was advised to get an affidavit done at the police station, which I ...