I moved to Cell C from MTN a year ago and what a nightmare it's been. Porting my no. over was just too much to ask, and I was sent from pillar to post because nobody knew how to do it. After dealing with 2 incompetent branches, I eventually went through the Sales Call Centre. On 28 August 2012, I ...
Cell C has got to have the worst Cellphone customer service ever. I had a 3G contract with them which I issued an instruction that the Contract be cancelled on the 27th of July effective the 27th of July and my number converted to Prepaid and I was told that I needed to pay in an amount which I did ...
I received my cell phone upgrade yesterday and i have had the worst 24 hours in my entire life. Im too exhausted to type my story! I want a manager / supervisor to contact me because i refuse to deal with incompetent people from the call centre!!! This is my number 084 751 5675 ...
Sipho called me on the 26/07/13 @ 10:15 with regards to my last complaint, he said that he was going to call me back by the 02/08/13 and give me feed back as to how the problem is being sorted out. It's now the 07/08/13 and still hasn't contacted me even after leaving a message for him on the ...
I'm hating Cell C. Been a customer for 10 years now and recently the signal, network and 3G services have been down in the Sandton area. cant even make a phone call or send an SMS. Highly peeved off... ...
This is the 10th time for the month that i send proof that my accounts are up to date and paid i send proof to Sisa Flatela [Email Removed] [Email Removed] [Email Removed] and none of them is updating that my account is paid. i call the call centre everyday to update my bank details they still ...