This morning I was helped in a very proffesional manner by Pumza at the East London branch with my modem. After explaining to her in just two sentences what the problem was she immediately got straight into it and my modem was up and running with upgraded software. Apart from the excellent service ...
I am afraid I had to go this route but I am actually tired of speaking to accounts people at CellC . I made payment on the 31 July 2013. Thinking everything is fine... I receive an sms on the 07 August 2013 to say my account is not paid. I then spoke to a Donald Ndlovu who assord me that the ...
I am completely disillusioned with CellC and the shocking network reception, dropped calls, no service, slow data rates. I am a business user and use to be a MTN client. MTN was bad but nothing compared to Cell C. I do alot of my buss over the phone and must have clear voice and fast data from my ...
I recently upgraded my Cell C contract to the Samsung Galaxy S4 and asked for my existing pre-paid number (from another network) to be ported over to my Cell C contract number, as the sims are also micro sims. I called the Service Centre (140) and my request was logged. I was told in store that a ...
Well, 6 days later and after my last report I'm STILL waiting for Cell C to contact me as they promised. In the meantime I managed to connect to the Internet with their modem & data package and actually achieved speeds of almost 1 Mbps (upload). 1 Mbps is NOTHING compared to MTN's 7 Mbps I get ...
We have signed-up a total 3 cell phone contracts, 1 data and a prepaid contract with Cell C. Every contract has been experiencing daily connectivity problems for periods of up to 8 hours at a time with Cell C! One contract taken out in January 2013 has for 3 weeks out of every 4 been denied the use ...