After a week of waiting I finally got a call to respond to my query of being over billed (case number 4012001917). A very arrogant Mr Nslongo from Cell C confirmed that I was not charged at the 15c a MB rate. He said I had to register for this service by having a bundle on the phone. After ...
I live in Queenswood, Pretoria and work in Sandton, Johannesburg. I have an Iphone 5C and my reception is terrible in both these places. I have gone to the Sandton City branch about five times, but they say I must just accept it. Launching a compliant on their website doesn't work either, because ...
It has been more than a year and I still do not have my sim card. I need to know what happened to my airtime for 1 months? ...
Cellc I feel robbed by you, and I really dont think I will ever recommend you to anyone. I bought my first ever contract on the 30th of December 2013, a Samsung Note 3 and I was very excited at the convenience am going to have and at the prizes of Cellc, needless to say worst decision ever in my ...
Received high accounts from October 2013. Complained to Head office, was told to speak to Mira as it has nothing to do with Cell C. Mira don't want to listen, they just want their money. Reversed two debit orders. Cell C threatens with blacklisting and blocking service. I deducted Mira's money from ...
I found out in November 2013 that someone had done an upgrade on one of my phone line. The consultant who helped me asked me to bring an affidavit from the police station which I did. I received a reference no 3112201795 and was told my case would be resolved in 48hours. This was on the 22/11/2013. ...