On friday 24/01/2014 i purchased a modem from cell c on a open plan 24 month contract. I was told that a R50 "overdraft" would be set on my account so when i finish the data i would not go over R50, this was not done. It was not explained to me that my first charge would only go off on ...
I recently moved to Jhb Greenstone Hill and switched mobile network subscribers from MTN to Cell C because I've been told Cell C's cellphone reception is best in Jhb. (and I got to add I received great service from the Cell C shop that helped me transfer from MTN to Cell C) I live at Aloe Place and ...
Hi Cell C. I had some queries regarding the debit order date last year and I contacted your call centre to explain that we would like to change the debit order date closer to our salary payment date. I'm sure that our conversations have been recorded and would therefore ask you to use them as a ...
I applied online for a Cell C contract on the 17th January. Siyabonga Ndawo phoned on the 18th and asked a lot of questions, after that he sent through some paperwork to be completed, which I did and haven't heard from him in a week and he's not answering my emails. I have no phone number for him. ...
Sometime in october 2013 I received a call from cell c saying that I was due for an upggrade when I went to cell c store at trade route mall on the 31th october 2013 I was told an upgrade was aleady made on the 29/10/13 which I knew nothing about because I didn't make it. Cell c then asked me to ...
Blanche finally contacted me on 15/01/2014 at 14:15 with regard to my previous complaint (after a SMS on 03/01/2014 that Cell C received my query). She promised that she will go to IT to sort my problem out and contact me within 30 minutes. I am still waiting. It is more that 2 months (12/12/2013) ...