On the 24/01/2014 I got a call from customer service, the lady adviced me to go back to the cellc shop and speak tona lady called Pearl who says I must come back to complete another incident report form (that would be the 3rd one). So I went in the Sundaythe 26/01/2014 she "refaxed" the ...
Recently I, Gavin Styane and Laura Hill travelled to Thailand, we turned on our roaming and were advised by cell C to turn off mobile data which I did as soon as we arrived. The only data I used was at free wifi hotspots, which i used throughout our trip. We flew out on the 18th december, landed on ...
I made my payment on my cell c account, but they suspended my account claiming I did not make the payment. My number has been suspended for a month. I've made effort in contacting customer support with proof of payment by my Nedbank branch. I do have proof of payment but cell c still claims that I ...
I visited Cell C branch at Carnival Mall as I have had some problems with my Blackberry. The assistant really couldn't be bothered in trying to help, only saying that my phone should be sent in for repair (even though software is the latest version). She told me that I would be given my sim card ...
In August 2013 a change of ownership was done, on a contract I took out for one of my friends. the banking details of this contract was my friend's since the contract started. Now that he is not paying his account; I can't do anything on mine, the system says customer has hotlined account and yet ...
I have been struggling with cellphone coverage with cell c for a very long time now, during okt/nov i was in a small town near port elizabeth, according to cell c's network coverage (they show you these images in their shop) there should be coverage, i would sit in the same spot where my coverage ...