CAN SOME ONE PLEASE PHONE ME IN REGARDS TO MY WIFE'S ACCOUNT, YOUR CUSTOMER CARE IS PATHETIC - I HAVE SEND 20 EMAILS AND NO ONE GETS BACK TO ME. WHAT THE IS GOING ON, YOU SAID THE MONEY WOULD BE BACK IN OUR ACCOUNTS 7-14 DAYS. WELL ITS 14 DAYS NOW AND NNNOOOOTHING.I AM SERIOUSLY GOING TO THE ...
Last week, after 3 weeks of putting in online applications for an upgrade on a specific phone, I finally get a call from an agent named Amanda, who constantly got my account and personal info incorrect on the call. Because she had called me at an inconvenient time, I politely and patiently asked ...
I took up a contract with Cell C which gave me two cell phones and two cell numbers. I was paying them via a debit order. I then moved my bank from Standard to FNB. I informed Cell C that I was chaning banks and gave them my new account number for debit purposes. I was suprised to learn later that ...
Hi, I've used Cell C for years now and I am Fed up at this stage. I was due for an Upgrade and was never Informed, Money was still being deducted long after my contract period was over. However I went to the Cell C store at Festival Mall where I was then told, 'you're due for an upgrade". I ...
A month ago I gave my phone in for repairs then they called me to come and get it when I got there my phone wasn't repaired so I booked it in again they told me that I will have my phone within a week if they put a high importance notice on it I still do not have my phone and they told me that they ...
I placed a complaint on Hellopeter on the 13th of January 2014, i only received a call on the 20th of January 2014 from Jerry regarding my query whom stated that he will be handling the matter and i will get feedback within 48 hours. Today is the 28th of January and i am still awaiting feedback ...