Earlier on this year I was phoned by CELL C and they offered me a cellphone contract for a samsung Galaxy S4, I agreed and they delivered the wrong phone to my home whilst I was at work. I called them and they sent a courier company to come and collect the phone with the promise of contacting me ...
I needed to upgrade my current data package, i phoned the call centre and they put me to sales, The lady i spoke to is incompetent to what she was doing, she told me a query is logged somebody will contact me, she cant even provide me with a reference number, Can somebody who is competent please ...
I have ask cell c on the 5 August to put a limit on my phone. The system shows the limit however cell c did not apply the limit and now again for a second month I a row, my account is high due to the lack of interest from cell c. Why must I pay for the mistakes cell c makes??? This is not fair on ...
I cancelled my top up contract on 9 August and was advised that I would still be billed for August as it takes 30 days for the contract to be cancelled. I was also assured that I would not be billed in September as my number would be converted to prepaid from 1 September. To my utter horror I ...
I purchased a new cellphone contract but cannot get the line activated. I was told it would be immeadiate before I bought the deal, but it is now a full week. No one calls to inform me a deadline has been breached, and each time I call in to find out about 'progress' I get the same answer. It is ...
On my first Red Bull Mobile contract with Cell C I was "subscribed" unknowingly to a range of content services that cost in excess of R2000 over a 24 month period. Not once was I assisted in a satisfactory manner to explain the origin nor to recover the money charged but sent on a wild ...