At the end of September I accepted a cell phone contract from Cell C telephonically. I accepted the contract on condition that I retain my existing Cell C prepaid number. This was agreed to by the consultant and the conversation was recorded. The phone together with the new sim card was delivered ...
I must say i feel violated and my rights as a consumer taken away by one of South Africa's network, in August I signed a contract (via phone) with CellC for a ZTE tablets which was delivered to me. Upon delivery I followed the instructions as per leaflet and inserted the sim card but it did not ...
I recently took out a cell c contract for my baby sister. After a month i realised that i needed to put a limit of R50 on the phone. So i contacted cell c, at that month end my bill came out R100 more than the limit. I called customer care and i was told that i had asked for the limit change mid ...
Hi, This is both a small complaint but a massive well done on the service I received on Wednesday the 23rd at around 16:00/16:30. I went into your La Lucia branch to upgrade my phone contract, I wanted to upgrade my contract from Blackberry to the Note 3 2 months early. Although efficient they did ...
I took out a contract on the 24 September 2013 with Cellc Pavilion and was issued with a faulty handset. I booked it in as an OBF and was returned to me stating as nothing being wrong. I had to keep insisting on feedback but none was given. The handset gave me further problems and I rebooked it in ...
Last month one of cell c consultant called me for upgrade on my number 0743887054 I applied for BBC9790 white then on the 11th of October the phone was delivered but it was black. I settled for the phone, then on the 15th October I received a second phone white in color night called the consultant ...