I am so heart broken with the service I got both from the cell c store and call centre agents after experience a life threating event this past Monday (21-03-2013). I was armed rob of my valuable goods just recently and I needed to get my old number back urgently. I called in Cell C call centre and ...
I entered into a contract with Cell C in 2009 and it ended in 2011. I followed their procedures for cancellation of contract by settling outstanding amount and even writing a cancellation letter as I had no desire to either continue or enter into a new contract with them given the challenges I ...
As I am fed-up with a service provider that does not work at all. I would like to WARN people out there switching to Cell C or using, especially using a smart phone - NOT TO DO IT. Cell'C's infrastructure is not made for smart phones, I don't even think it's made for calling or SMS'sing, forget ...
I bought an iPhone 5, IMEI 013411002823767 on the 21st of December 2012. In August, the battery was swelling and had pushed the screen out. I took it in for repairs and 2 weeks later I got it back. In October the screen was falling off so I took it back for repairs. Surely this shoddy workmanship ...
I already drove 600km, phoned the call centre several times and paid twice for a sim swap, after upgrading. However, after 3 weeks they still tell me (It's in the system). I am self employed and use both my phones for business (hence business 400's). After 10 years with cell c, I have always been ...
So, after my last report, complaining about having to wait yet another week for my refund, Derick has contacted me and promised that I would have the money back in my account by Friday latest. Well, surprise surprise, it is now Monday and there is still no money in my account. This has now been 4 ...