The call cut whilst he was offering me the get it product with cell c, i did not give him a verbal go as per telephonic contract requires to say he can debit my account and when. im not too sure of the date of first conversation but it was within the first two weeks of january ...
CELL should only accept that they have made a mistake and apologise to their customers. After calling and calling cell C since last year early December querying about the SMS. This morning I get a call from cell C telling me that 3GB Data was loaded on the 28th of February and it is a once off. The ...
On the 17th of December I requested for Cell C Advance of R50 which was advanced to me at 16.24pm.by 16.30pml it disappeared... I called customer care and was given a ref number cos they looked into my account and could not find a reason why it disappeared... I was told it was a technical error and ...
On 30 Nov 2013 I wanted to upgrade my account from Straight Up 200 to Straight Up 400. I went to Cell C in Canal Walk to enquired about an upgrade. I specifically asked the salesman if there will be a fee to upgrade and what my new monthly premium would be. I was told that my new premium would be ...
Good day I, as a cell c customer had called the customer care for assistance & i spoke to two different agents that gave me two different explanations (confused) yet they work for 1 company. The incident was were the second agent i spoke too breached her contract because after i hanged up the ...
On 05/01/2014 I placed an order for a Samsung Galaxy Pocket Plus smartphone with the intent of giving it to someone as a gift - well that didnt happen! You delivered the phone 17 days later (22/01/2014) and you delivered the wrong colour (I specifically asked for a white phone). That very same day ...