Last year in November i received a call from Cell - c for an upgrade. Initially my package was a top-up R50 and when i renew it i decided to take a top-up R100 because i wanted a better phone. Few weeks later i received a phone and everything went well until the day they started invoicing me. I ...
I PAID OFF MY CELL C CONTRACT IN NOVEMBER 2012 AT A BRANCH IN SANDTON CITY. PROOF OF PAYMENT WAS IMMEDIATELY BY ONE OF THE CONSULTANT IN STORE TO THE LEGAL DFEPARTMENT. I THOUGH THIS WAS SORTED ONLY TO MY SUPRISE 3 MONTHS LATER I GOT A CALL TO SAY MY ACCOUNT HAS BEEN HANDED OVER. I CALLED CELL C ...
I upgraded 2 cell phones last week via the call centre. I upgraded both phones to iPhone 5C, which is considerably more expensive than our previous contract. We asked for one green and one white phone, the agent said that this was fine. They said that our phones would be delivered between 3 and 7 ...
The insensitivity I experienced with Cell C, commencing 17 November till today is disappointing. The insurance replaced my blackberry torch (free 2G Data etc.) with a Nokia Lumia (I accumulated a whooping R 5865, which I have reversed & my credit score will be negatively impacted. An ...
I had a contract with Cell C, which i cancelled within 48 hours due to a damaged phone they gave me. they could not help me when i told them the phone is damaged. I was sent an email to confirm the contract was cancelled. two months later they debit my account for the contract charges. I tried ...
I have been happy, even with poor network but the past few days I have been very frustrated, I recharged with R150 last Monday and the free data was used up by Sunday, nothing changed from my old pattens and the free data would last me over a month meaning I couldnt use all of it, I then recharged ...