Again today when i tried to make an urgent call the prompt came up telling me about the second billing and how it works and what to do. Firstly i do have per second billing i do not need to know how it works and what to do. I pay to make calls sms use bbm and all not to listen to a prompt. It ...
I am in the process of switching to cell c from vodacom, but I am disappointed in cell c's lack of communication and deception. I completed my application for a new cell c contract nearly a month ago and received an sms saying "my order has been issued", I was very happy to hear this, ...
I booked my BlackBerry in at the Tygervalley Repairs center at about 10am this morning. At my request, they kindly gave me a loan phone to use while mine was being repaired. At about 3pm today (the same day) I got a call to say I could come and collect my phone. Parts had been replaced and it's ...
Hi I Logged in a query at Cellc call centre billing department and the reference given to me was 3011 00 25 77 and after 3 days of waiting for the reply the only answer given is what I already did and the initial query was not resolved at all, it really makes me wonder how you guys handle our ...
That time again. I have had so many empty assurances that my Itemised Billing account would be sorted out. I am being charged on average R135 a month on calls made, but we still have time over on the Allweek 100. This problem has still not been resolved for almost a whole year. ...
I booked my BlackBerry into the the Cel C repair center at Tygervalley Shopping mall this morning around 10 am. They kindly gave me a loan phone to use while mine was being repaired. At about 3pm this afternoon I got a call to say I could come and fetch my phone - parts had been replaced and my ...