Cell C have had a technical problem with their Blackberry service over the past two days and have not only handled the problem badly, various relapses but also the lack of any sort of communication to the customer shows utter disregard and disdain for the customer. ...
I phoned Cellc in December 2012 as i got an sms saying what the repairs will cost excluding VAT and to phone the call center. i spoke to Shanel, she informed me that as i i bought my blackberry on 2 November 2011 and i gave my phone in for repairs on 10 December2012, this is over a year and thus ...
In November 2012, I complained about cell c incorrect billing on my account. The problem was then sorted after I had wrote here about the problem. When I thought everything was sorted, boy little did I know that cell c 's billing department is runed by incompetant people who do not know what they ...
I have tried the call centre numerous time and cannot get this issue resolved. I left CellC end of October 2012. I paid R1, 600 as a cancellation fee before CellC ported my numbers to MTN. I was billed in November and December and I hear another debit is on its way. The call centres state that all ...
I hate to write complaints over the net but sometimes you just need an outlet to get rid of the anger that many of South Africans go through daily because our big retailers are not service oriantated. I handed my phone in on 03/11/2012 with their Branch in Potchefstroom to get repaired under ...
I have upgraded my 2 cellphones in December 2011. The contracts of both phones expired 29 Feb 2012. The accounts staff decided to renew my contract only in April 2012. I forfeited all discounts for these two months. Both new contracts made provision for 120 free SMS's. I am charged for all SMS's ...