Faxed my cancellation for my contract in October 2012 and phoned George branch to confirm that they received it which they did. I still receive invoices and the debit order still goes off my bank account. I phoned the call centre, they said they can not do anything, cause i send it to a branch and ...
I phoned the call centre on the 22/02/13 to enquire why I was billed twice in January (R207.00, R306.87) I spoke to Nonthlanthla who told me that she can only see the payment of R207.00 and that cell c did not debit me twice, (clearly my statement infront of me must be someone else's). She then ...
Last year my phone was taken in for 8 weeks for repairs and when I got it back it was a refurbished phone (someone else's phone) the phone didnt even work for a week and it was worse than my phone. I was told they don't give loan phones to customer only the second time I got a loan phone from a ...
Nelly promised to call me back in Twenty minutes, it has been over an hour already. Nelly told me that R87.00 would be taken off of the airtime BUT R151.00 was taken off. This is and service. Nelly phone me back NOW!!! I want a breakdown of the airtime that has been received from the 15 October ...
Bought 300MB using online banking but only got 250MB. The Cell C website advertises 300MB for R45!! ( www dot cellc dot co dot za / data-packages) After recharging I received an SMS: 27840001341: You have successfully recharged your prepaid account with 250MB Data 29/12/2012 10:53 I confirmed by ...
My cellular had stopped working, I had then booked it in for repairs. Cellc says it takes 21 days to sort ones phone out. As per their terms & conditions one is advised that you can follow up on repair process. I call the call center and am told that my phone has not been booked in, it is now ...