This is from a previous post starting on the 14th of Jan. I have Cell C swoosh modem. I struggled to get someone from customer service to contact me. My contract is R300 for 5gig per month. I used 10gig in Jan and was billed an extra R2000.Normally a gig costs me R60, in Jan Cell C billed me an ...
My son smashed my blackberry screen, Bold 9900 which has a touch screen, and i took it in for repairs at CellC Menlyn. The staff were lovely, until i had to deal with the so called manager at CellC Menlyn, Vincent, he was short, smug and terribly unfriendly and unhelpful. I pay monthly for cellC ...
I did an upgrade mid January 2013 they'hv upgraded the minutes but the iPhone5 has not been delivered as yet since they were out of stock. I received an sms on the 31 january that says, " Great news-the wait is nearly over. You can expect to receive your brand new iPhone to use on our network ...
My contract was due for an upgrade, and I did the upgrade via the Makro store at Strubensvalley. I took a blackberry and the package that I agreed to was a straight up 50 top up, so that i can be able to load airtime when my 50 free minutes are finished. To my suprise this month my account was ...
I have attempted to cancel my contract in September 2012 with more than sufficient notice at the Cell C branch in Menlyn Park, Pretoria. Apparently a simple fax was not received by Cell C's offices and now I have to deal with Cell C's incompetence. I was still charged the full monthly subscription ...
On thursday 2013/01/31 I requested for a sim swap to be done on my sim that has been. I was told that it would take from 24 to 48 hours to be completed. Sinc that following day I have been calling an calling the customer care service to find out what's going on but only to be told not yet done. Why ...