My Cell phone switched off on the 23rd of December 2012 due to work and December holidays couldn't book the phone in. On the 2nd of January i took my cell phone to Cell C in SANDTON and they booked my phone for repairs, to date i still don't have my phone and there's been feed back on why and whats ...
I sent an email on 21/01/13 with full details regarding a complaint, & besides the automatted response, I do not receive any further communications from Cell C on subsequent emails. Phoning Customer services does not help, as they can not put me through to a manager or I hold for 10 min without ...
I'm due for an upgrade and went to a Cell C store just to be told as a "loyal customer" I do not qualify to upgrade to an I-Phone 5. I decided to contact the Upgrade call centre that takes forever to answer. I spoke to a lady who assured me that I can upgrade to my chosen phone, and that ...
On the 02 January 2013, I booked my phone in at Cell C south Gate for repairs since the screen was cracked, I was told it would take 21 days to repair the phone and because I have C-Cover I wouldn't pay anything. 21 days passed and I didn't get any feedback after 29 days I decided to call the call ...
Sent this mail on the 24 th of january 2013, still no response. MRS. KAREN EVERSON - ACC 107043769 Jan 24 to custserv When i took out this contract with Cell C, i specifically asked that the account be capped at R200.00. Why am i being billed R272.20 for Dec and R257.00 for Jan? I went in to the ...
I opened a contract with Cell C mid January with the insurance that I would be covered in the area that I live in. Never the less i have NO and I mean NO signal in and around my apartment. Not only that, I lose signal in the most random places. I phoned the Walk in Centre in Tygervalley Shopping ...