I'm a new customer to Cell C customer. I have a billing query, called the call centre and asked them to please call me back, as I am not allowed to call on a cell phone where a work. I also do not want to pay phone charges by calling the 084140 number and pay for something Cell C messed up. Why do ...
I was due for an upgrade so decided to make life easy and order my Samsung SIII online. Get it delivered to my doorstep. I phoned to order the Samsung - With immediate effect my Blackberry, which I was using at the time, was "switched off" no more BBM no more Internet no more WhatsApp no ...
I had misplaced my simcard and i have called the call center to help with the simswap, i was told it will take 48 hrs and nothing had been done. I then laid a complaint on helopeter and got a quick response to my complaint. a lady named Ruth was very helpfull, i gave her my simcard number as she ...
I have upgraded my phone last year to a iphone and I was not told that my line has been changed from a top up to a contract. The consultant advised me that there was new packages launched by Cell C but I was not told that it was a open line. Now after several months, Cell C has been deducting money ...
Now 2 months running, NOT one person from CellC has bothered to contact me. I have put a stop order on my account with you as your failure to deliver has resulted in my failure to pay you. I have reported my issue numerous times and now have 2 reference numbers. I have requested contract ...
I got an upgrade BB 9900 on Monday 4/2. On Thursday 7/2 screen blank. Took to Cell C. Told no exchange within 7 days. Never signed Terms and Conditions or were explained this. Must send away and then get report and replace. Quiried now with Customer Care not only is my phone not booked in for Out ...