I handed my cell phone in at the Cell C repair center on 13/02/2013. A week later (after numerous attempts to get into contact with the relevant parties at the Contact Center), I was informed that I need to complete a claim form to action the repairs. I submitted a claim for my cell phone to be ...
REFERENCE TT1730334 I have 3 contracts - and the reception is so bad that even your call center can't hear clearly. Surely that tells you there is a problem. Please advise WHEN this will be fixed. I have been waiting almost two months now. Your response to my previous post is not acceptable. I am ...
REFERENCE NUMBER: -3022704253 : 2013-02-27 ESCALATION TIME FRAME 24-48 HOURS!!! TIME UNRESOLVED: 96 HOURS ISSUE ONGOING : -6 WEEKS!!! MANAGER RESPONSE??? - NOTHING SERVICE- SHOCKING AND TERRIBLE!!! I WANT A RESPONSE TODAY, YOU PATHETIC CELL PHONE PROVIDER!!! JUST DO YOUR JOBS AND YES I AM OFF!!! ...
Ek verwys na my vorige klagte teenoor Cell C. n Vriendelike dame met die naam van Blanche Opperman het my geskakel en het gevra hoe sy my kan help. Die gesprek het egter uitgeloop op niks, en ek is verskeie kere meegedeel dat "sy hoor wat ek s? ", maar kan niks daaraan doen nie. Ek wonder ...
SIGNED A CONTRACT AT CELL C, BUT AFTER 3 DAYS OF USE I REALISED THAT CELL C CAN NOT DELIVER A PROPER SERVICE, DROP CALLS, E-MAIL TAKE FOREVER TO DOWNLOAD, NO RECEPTION ECT. THE CONSUMER ACT SAYS I HAVE 7 DAYS TO CANCEL THE CONTRACT WITCH I DID, AFTER 3 DAYS. AFTER A CALL FROM THE FRANCHISE IN ...
I have a Top Up package with cell c; my subscription is R125 but my bill is coming to R650! How is this possible??? this has been going on from may last year. i have 3 contracts with cell c. my contracts are up to date so i dont understand what nonsense this is. i have been to the cell c store in ...