In Dec 2012 I decided to pay R1539.00 in order to have my Cell C contract cancelled due to the poor service received. I sent my phone in for repairs where it stood for 3wks while they needed authorisation for a repair (where nobody called me), they were too incompetent to check on their own system ...
Good Morning I have a problem with Cell C for almost a month. I phone the call centre every day and still they can't sort out my problem. I spoke to a Supervisor and still the same problem.. This is getting frustrated. I must pay my account every month, but i must pay for something that is not ...
I reported my insurance non-payment. Was then informed that my insurance claim was successful and my phone would be delivered in 2-3 days. It has been a week and i have not received a call to let me know to take delivery of my phone. When I call cell c i am forever placed on hold after i explain my ...
Good day, i have a huge problem with CellC, my 24mnth contract with cellc came to an end in January, without my knowledge and consent cellc upgraded my contract to a higher package that doubled my subscription from R99 to R196.i contacted the call centre and spoke to their consultant who could not ...
Morning, I ended my contract with Cell C in November 2012. I paid a "cancellations fee", and ported to Vodacom and started a contract with Vodacom on 14 November 2012. I have spoken to so many people at cellC from November to end January and no one can sort my account out. - you all say ...
I sent my Samsung Galaxy S3 in for repairs at Cell C Cresta on Jan 14. They told me the repair would take 7 to 21 days and that someone would call me if there was to be a quote for the repairs. I am covered by Cell C Cover so I expected they would take care of it. After the 21 days was up, I ...